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Privacy Policy

Last updated: 30 September 2026.

This policy explains how Bhavi Digital Solutions (“we”, “us”) collects, uses, stores and shares personal information when you use www.bhavidigital.com, send an enquiry, or contact us by phone, email or WhatsApp. It should be read with our terms and conditions.

Who we are

Bhavi Digital Solutions is a digital services company based in Hyderabad, Telangana, India. We plan and deliver websites, online stores, apps, marketing, branding, hosting and related technical work for businesses.

For privacy questions, email info@bhavidigital.com or use the details at the end of this page.

Information we collect

We collect only what you give us and what this website needs to operate. We do not ask for payment card numbers on this website.

Information you give us

Name
Mobile number
Email address, on the homepage and contact forms
The service you select, where that field is shown
Project or enquiry details
Your marketing choice, if the form includes the optional updates checkbox

The free-quote and exit popups ask for name, mobile number and project details. They do not ask for an email address. The homepage and contact forms also ask for an email address and a service.

Information collected automatically

A session cookie that holds a security token for the enquiry forms. It does not contain your name or project details.
Your IP address, used on our server to limit repeated form submissions. It is not copied into the enquiry email.
A browser storage flag that remembers whether the exit popup was already shown in that visit. It does not contain your contact details.
Technical data that Google Analytics may receive, such as pages viewed, approximate location derived from your IP address, and browser or device information. See Cookies below.

The contact page embeds a Google Map of our corporate office. Loading that map can send technical information to Google.

How we use information

We use personal information to:

Read and reply to your enquiry, including by phone, email or WhatsApp
Prepare a quotation or discuss scope, timing and approach
Provide the services you ask us to provide, and support you during that work
Keep business and accounting records of enquiries and projects
Protect the website, including blocking abusive or repeated submissions
Understand how the website is used, through Google Analytics, so we can improve it
Send updates, offers and useful information only where you have opted in

Replying to an enquiry is not the same thing as sending marketing. We can contact you about the request you submitted without the optional checkbox being ticked.

Marketing communications

Enquiry forms include this optional checkbox, which is unticked unless you tick it:

“I’d like to receive updates, offers and useful information from Bhavi Digital Solutions.”

You can submit an enquiry without ticking it. If you leave it unticked, we record that you did not opt in, and we do not use that enquiry as permission for ongoing offers or general updates.

If you tick it, we record three things with the enquiry email: that you opted in, the date and time in India Standard Time, and which form you used. We may then contact you with updates, offers and useful information on the channels that choice covers, such as phone, email or WhatsApp, using the details you gave us.

You can opt out at any time. Email info@bhavidigital.com, call us, or tell us in a WhatsApp chat to stop. We will stop promotional messages. Messages about an enquiry or project you have already asked us to handle may continue until that matter is finished. You can also block our number inside WhatsApp.

WhatsApp and Meta

This website includes links and buttons that open a WhatsApp chat with our business number. We do not operate WhatsApp. WhatsApp is provided by WhatsApp LLC, part of Meta. If you start a chat, or if we reply on WhatsApp after you have given us a mobile number, Meta processes that conversation under its own terms and privacy policy. We do not control Meta’s systems, and Meta does not guarantee the privacy or security of those messages for us.

We may read and reply using WhatsApp’s business tools. A mobile number given so we can respond to an enquiry lets us reply about that enquiry. It is not, by itself, permission for ongoing promotional messages. Promotional or general updates on WhatsApp are sent only if you have opted in, including through the checkbox above. If you ask us to stop, we will stop those messages. You can also block or report a business inside WhatsApp.

WhatsApp’s rules require businesses to publish a privacy policy, to have a lawful basis and any permission the law requires before messaging people, and to honour opt-out requests. Those duties are ours. They are not an approval of this policy by Meta.

Links to our Facebook, Instagram and LinkedIn pages leave this website. We do not run a Meta advertising pixel on this site. Those services have their own privacy policies once you open them.

Cookies and similar technologies

Cookies are small text files a site can store on your device. This website uses a limited set.

Necessary

A session cookie supports the enquiry forms. It stores a security token so a submission can be checked. The site needs it for that check. It is not used for advertising.

Analytics

We use Google Analytics 4. After you interact with the page, or a few seconds after it loads, the site loads Google’s analytics library. Google may set cookies such as those beginning with “_ga” and receive pages viewed, browser and device information, and an approximate location. We use this to understand visits, not to show ads. We do not use a separate Google Tag Manager container, and we have not installed advertising or remarketing cookies.

Functional

The exit popup stores a flag in your browser’s session storage so it does not keep appearing in the same visit. That flag is not a cookie and does not include your name or number.

Managing cookies

You can block or delete cookies in your browser settings. Blocking the session cookie may stop the enquiry form from submitting. You can also use Google’s Analytics opt-out. Browser controls do not delete information you have already sent us in a form.

Who we share information with

We do not sell personal information.

We share it only as needed to run the website and respond to you:

The people at Bhavi Digital Solutions who handle enquiries and projects. Enquiry emails are delivered to our company inbox.
The provider that hosts this website and sends those emails.
Google, for Analytics on this website and for the map on the contact page.
Meta, if you contact us or receive a reply on WhatsApp.
A professional adviser, or a legal or government authority, when the law requires it or when it is needed to protect our rights.

Client projects may later use other tools, such as a store platform, a payment gateway or an advertising account. Those are chosen for that project and are covered by the project terms and by the other provider’s own policy. They are not payment or advertising tools built into this website.

How long we keep information

We keep enquiry and project information for as long as we need it to reply, do the work, keep business and accounting records, deal with a dispute, or meet a legal duty. We do not apply one fixed deletion date to every record. Marketing contact details are kept only while your opt-in is in place, and for a short period afterwards so we can show what you chose. You can ask us to delete information where the law allows and we do not have to retain it.

The rate-limit record on the server is a hash of an IP address, not the enquiry itself, and it is kept only for the short window used to block repeated submissions.

How we protect information

We use reasonable technical and organisational safeguards. This website is served over HTTPS. Enquiry forms use a security token and a limit on repeated submissions. Access to enquiry email is limited to people who need it for the business.

No website, email or messaging service is completely secure. We cannot promise that information will never be accessed, lost or altered. Please avoid sending passwords or payment card numbers through the enquiry form or WhatsApp.

Your choices and rights

Depending on the laws that apply, including India’s Digital Personal Data Protection Act, 2023 where it applies to us, you may ask us to:

Tell you what personal information we hold about you
Correct information that is inaccurate
Delete information, where we are allowed to delete it and do not need to keep it
Stop sending marketing, which withdraws the optional consent
Raise a concern about how we have handled your information

Email info@bhavidigital.com with enough detail for us to find the enquiry. We may need to confirm that the request comes from you. We will respond within a reasonable time, and within any period the law requires. Some records, such as invoices or correspondence we must keep, cannot be deleted on request.

This page describes our own practices. It does not limit rights you have against Meta, Google or another provider under their policies.

Children

This website and our services are meant for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe we have, email info@bhavidigital.com and we will delete it.

Links to other websites

Our pages link to client sites, social profiles, WhatsApp, Google Maps and other services. Once you leave this website, the other service’s privacy policy applies. We are not responsible for how those organisations handle your information.

Changes to this policy

We may update this policy when our website or practices change. The new version will be published on this page with a new “Last updated” date. Please check this page for the current version. A change here does not rewrite a project contract you have already signed.

Contact us

Corporate office
#120A2, A3, Manjeera Trinity Corporate, KPHB, Kukatpally, Hyderabad, Telangana, India - 500072.

Registered address
Flat No: 503, Lakshmi's Classic Apartment, Mayuri Nagar, Opp Bus Body Building, Miyapur, Hyderabad - 500049

Email: info@bhavidigital.com
Phone: +91 98491 59738 · +91 99513 15595
Hours: Mon - Sat: 9:30 AM - 9:30 PM

You can also use the contact page.